Planet Ford in Spring, Texas is proud to among top auto dealers in greater Houston who demonstrate excellent customer service, as rated by online consumer reviews
For the fifth consecutive year in a row, Planet Ford on I-45 in Spring, Texas has been awarded the DealerRater Consumer Satisfaction Award. This is an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, a leading car dealer review site, created the Consumer Satisfaction Award program to allow online car shoppers to instantly spot a dealer that provides high-quality customer service.
Elite Award Powered by You!
The Consumer Satisfaction Awards is only given to the top 10 percent of U.S. new-car dealers based on their PowerScore™. A dealer must have at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.
“We’d like to congratulate Planet Ford in Spring, Texas and all of our Consumer Satisfaction Award winners,” said Jamie Oldershaw, DealerRater General Manager. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Planet Ford stands out amongst its peers in the greater Houston, Texas area.”
For five years, Planet Ford has consistently achieved high scores on DealerRater, placing it among the top dealerships nationwide. Online shoppers visiting the Planet Ford DelaerRater page will find a “2020 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high-quality dealership.
“Over the years, we have earned many of the highest honors, but those that are powered directly by the consumer are really special,” said Shawn Burns, General Manager and Operating Partner. “We work hard to make sure every customer is totally satisfied. These are members of our community, and we want everyone to feel they are part of our Planet Ford family.”
The DealerRater site features nearly five million reviews and has an audience of over 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
Ready for Your Award-Winning Experience?
When you’ are ready for a New Ford, quality pre-owned vehicle or needs service, parts or accessories, our Planet Ford team is here to help. Take the short drive on I-45 to the Louetta exit to Planet Ford in Spring (serving Houston, The Woodlands, Aldine, Cypress, Conroe) or start your shopping adventure online at PlanetFord45.com.