Planet Ford in Spring and the World Class Automotive Group is pleased to announce the family-owned dealership group’s Planet Ford has once again earned the highest customer-based satisfaction and sales awards, including the Ford Triple Crown, Ford President’s Award, and Lincoln Leaders in Excellence.
“We’re so very proud of our World Class team and the continued recognition for their award-winning work helping our customers with their automotive needs,” said Randall Reed, CEO of World Class Automotive Group and Reed Family Enterprises. “These are difficult awards to achieve once, so to earn these elite accolades again and again, especially during the past year’s challenges, is nothing short of incredible. It speaks to and shows how committed our dealership family is to provide the very best automotive experience for our community,” he added.
The awards – only bestowed to a small number of dealers – distinguish the top-dealerships that have excelled in automotive retailing by providing both exceptional service and customer satisfaction. The Triple Crown is earned by only one percent of dealerships. In order to be recognized, a dealership must receive all of Ford’s top honors, which include the President’s Award for customer service; One Ford Elite, which is based on vehicle sales; and the Ford Customer Service Premier Club.
“Customer satisfaction is paramount,” said Shelby Reed, co-owner of the dealership group and President of Reed Family Enterprises. “That makes these awards all the more important because they are based on our customers’ feedback and overall happiness. As a family-owned dealership group, we believe in taking care of every customer like one of our own. That core philosophy is carried out by our team who continues to provide consistent, quality, and award-winning service.”
Sherry Reed, co-owner, agreed. “These awards happen because of our team and how much passion they have for the people they help every day. Keeping our customers happy is always at the heart of all we do. We’re blessed to have caring dealership families that help us attain and maintain this high level of satisfaction. We are thankful for our team and our wonderful customers. We look forward to assisting with their automotive needs.”.
In total, the World Class Automotive Group has earned over 260 awards and achievements since 1996. In addition, Mr. Reed is the 7th inductee into the Ford Hall of Fame for Dealers and a recipient of Ford’s Salute to Dealer Award for his commitment to the community. “That’s what it all comes down to – helping our community,” said Shelby Reed. “We’re here to serve their needs to make the road of life easier and more enjoyable.”
Ready to shop for a new Ford or pre-owned vehicle or need service? Let our award-winning team at Planet Ford in Spring (serving Houston, The Woodlands, Aldine, Cypress, Tomball, Conroe) help you today. Visit PlanetFord.com!